Aylook Warranty
Security and Reliability for Your Systems
With Aylook, you receive comprehensive support for your system throughout the warranty period.
All our products are covered by a 24-month warranty, starting from the date of delivery, covering defects in components.
What Does the Warranty Cover?
Comprehensive Component Warranty
The warranty is valid for 24 months, provided that the device shows no signs of tampering or damage caused by external factors, such as weather conditions or faulty electrical systems.
Fast Repairs
Repairs are carried out at our specialized laboratories, with replacement parts provided free of charge during the warranty period.
Dedicated and Free Help Desk
For the first 30 days, telephone support and remote diagnostics are provided free of charge to help resolve issues.
Free Shipping
Repaired or replaced equipment is shipped free of charge during the warranty period.
The warranty applies to products installed within 6 months of delivery and does not cover data storage.
After the warranty period has expired, we can provide technical assistance and tailored solutions according to your needs.
Aylook Technical Support
Our technical support team provides assistance with system monitoring, configuration, diagnostics, and troubleshooting.
- Tailored Post-Sales Support: technical assistance for monitoring and optimizing system performance.
- Advanced Remote Support:remote diagnostics and troubleshooting without the need for an on-site intervention.
